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Our Newsletter


Shipping & Returns

Shipping & Policies
 

Our Guarantee

We guarantee freshness so if you are not completely satisfied with any coffee purchase from Montana Coffee and Tea Service simply contact us with the details. We’ll send you a replacement free of charge.

At Montana Coffee and Tea Service we do our utmost to ship our fresh coffee and tea to you quickly and affordably using Canada Post. Shipping & Handling is based on the cost of the total order and current Canada Post ground rates.

Currently we are only shipping to addresses within Canada.

Shipping & Handling Rates are automatically determined during the check-out process.

 

Ordering Policies

Minimum order


We don’t have a minimum, but orders under $25 (before taxes and shipping) are subject to a $5 handling surcharge. So order more and save $5!

Sales tax information


HST will be added to all orders shipped to a Canadian address.

Returns


If you're not completely satisfied with your purchase, please contact us to obtain a return merchandise option. Items must be returned within 30 days, for an online store credit (excluding shipping costs). All clearance sales are final.

All returned merchandise must be sent in its original condition and must include a copy of the original invoice. Appropriate packaging should be used to avoid damaging the returned merchandise.

Montana Coffee and Tea Service is not responsible for postage on returned items.

Payment methods

All transactions for orders placed on the Montana Coffee and Tea Service website will be done through PayPal, which secures transactions so that you never have to actually provide us with your credit card information.

For more information, you can visit the PayPal website: www.paypal.com

International customers

We do not accept international orders for the time being.

Shipping Policy

We fulfill orders within 2-3 days with fresh, just-roasted beans for you to enjoy the ultimate coffee experience.

All orders will automatically be shipped by Regular Mail using Canada Post. Shipping & Handling costs will be added to the customer’s invoice.

Orders for Canadian shipping addresses sent through Regular mail will generally arrive between 5 to 10 business days after processing.

In order to protect our customers and Montana Coffee and Tea Service from fraud or other unauthorized or illegal activity, we reserve the right to not process an order, or to cancel any order.

These Terms and Conditions are currently in effect, but may be changed at any time. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms and conditions.