About Us
Founded in 1996 by Alex and Jean in Ottawa Ontario, Montana Coffee and Tea Services (Montana) is the largest premium coffee roaster that produces and provides specialty coffee and tea services in Ottawa and the surrounding area.
Montana purchases the finest Arabica coffee beans from around the world and roasts these premium beans daily at its Ottawa roasting facility. Roasting coffee beans is an exact science, and Montana's meticulous roasting and testing practices ensure that each batch is roasted to perfection; providing Montana with a competitive edge over its competition. The Montana roasting process results in premium specialty coffee with rich aroma and superior quality that caters to any discriminating palate.
Overseen by Alex, Montana’s master roaster, this family operated business prides itself on its commitment to its customers by providing quality and sought after coffee and tea services ensuring that its integrity and its social responsibility is never compromised. The coffee goes directly from the roaster to the customer; assuring that the freshness of each batch of coffee is passed on the consumer daily. Moreover, with no middleman, Montana can provide high quality roasted coffee beans to their client at a very competitive price.
Since day one, customer service has been Montana’s keystone: understanding that no force is more grounding and stabilizing than satisfied customers; aiming to exceed customer expectation, to provide exceptional service and to pay attention to every client's particular needs. After 26 years, Montana has become an established and trusted name that many consumers and businesses rely on for their daily coffee and tea needs throughout the North American market and strives to offer its services throughout the global market.
From every single coffee bean, Montana is dedicated to perfecting the fine art of roasting, and bringing its consumers cup after cup of perfectly brewed coffee.
Mission
Driven by our Master Roaster's love of coffee and passion for creating the greatest coffee experience, Montana Coffee and Tea Services strives to be a leader in providing our consumers with the best tasting and freshest 100% Arabica available; in completely customized batches along with providing our customers with our high quality Canadian tea.
Meet Our Master Roaster
With a distinguished career in roasting coffee spanning over two decades, our Master Roaster Alex is an industry expert who has acquired exceptional techniques that adhere to the strictest standards and works to maintain the integrity of the coffee flavour for his consumers throughout the entire roasting process. In 1996, desiring to use more of an artisan approach to roasting, he decided to pursue his true passion for roasting coffee and creating the greatest coffee experience for his consumers. He acquired his own distinct and highly sought after personal roasting style that provides means of discovering unique ways to bring out natural flavour profiles of various types of coffees that can please any palate. It was here, that Montana Coffee and Tea Services was created.
Montana prides itself on sourcing the best tasting and freshest 100% Arabica coffee beans available from growers who practice responsible land stewardship and bio-friendly farming techniques in diverse growing regions around the world. In his role as master roaster, Alex oversees the daily roasting process and works closely with staff members whom he has personally trained to hand-roast all of the coffee in small batches.
Our roasters are dedicated to work with you to determine the taste you desire and develop a recipe that will produce that flavour with uniform quality. Depending on your needs, we can manipulate the coffee bean to be mellow, mild, acidic, or full-bodied. A customized blend is then developed to extract the optimum taste from the bean. By micro-roasting your coffee to-order, we can ensure that the flavour and freshness will be predictable and uniform. Once we've come up with your very own customized blend profile, Montana will pick the coffee beans, roast, grind, pack and deliver the coffee exclusively to you as often as you need it.
Our Process
The specialty coffee market has grown to demand better tasting coffee. Coffee drinkers are more educated and discriminating today than they have ever been. With this in mind, our care and the help of our experienced staff, we are able to satisfy the growing consumer demand for 100% Arabica gourmet coffee beans.
In order to ensure each batch meets your expectations, our Master Roaster will hand select beans, monitor the roasting process to the peak of perfection and customize the blend of beans to match the exact specification of the customer. Depending on the flavour to be achieved, mellow, mild, acidic or full-bodied coffee beans are chosen in various amounts.
But what makes for a great tasting coffee blend? Our principles are based on the 4 characteristics of coffee: aroma, acidity, body and flavour.
Aroma: Without our sense of smell, our only taste sensations would be: sweet, sour, salty, and bitter. The aroma of coffee contributes greatly to the flavours we discern on our palates.
Acidity: Acidity is a desirable characteristic in coffee. It is the sensation of dryness that the coffee produces under the edges of your tongue and on the back of your palate. The role acidity plays in coffee is not unlike its role as related to the flavour of wine. It provides a sharp, bright, vibrant quality. Without sufficient acidity, the coffee will tend to taste flat.
Body: Body is the feeling that the coffee has in your mouth. It is the viscosity, heaviness, thickness, or richness that is perceived on the tongue. Your perception of the body of a coffee is related to the oils and solids extracted during brewing.
Flavour: All of these factors combine to produce flavour. Flavour is the overall perception of the coffee in your mouth. It is the balance and homogenization of these senses that creates your overall perception of the coffee flavour.
The expertise, quality control, consistency and the experienced background of our Master Roaster all but guarantees a perfect cup of fresh roasted coffee - every time.